Frequently Asked Questions
Konjac Sponges
What is a Konjac sponge?
Your Konjac sponge is made from natural Konjac root (a porous vegetable that grows in Asia). Konjac sponges were first used by Japanese farmers to cleanse a baby's skin. The Konjac sponge was a gentler way to exfoliate dead or dry skin, since then the Konjac sponge evolved into a daily routine to wash your face. Our Konjac sponges are recommended for your everyday skincare routine. Our sponges are suitable for all skin types and are vegan and cruelty free. Our sponges are pure Konjac; free from chemicals, infused with green tea, lavender, charcoal, and rose for a complete soothing experience free from other additives and irritants.
How do you use the Konjac Sponge?
Before using it, remove the excess water by gently pressing the sponge between the palms of your hands. If your Konjac sponge is dry, simply soak the sponge for about 10 to 20 minutes (if it's your first time using it), allowing it to expand and soften. Then, use the sponge to cleanse your face either with or without soap (or any of your favorite cleanser) gently scrub your face in circular motions. Do not twist or squeeze the sponge too hard as it might damage the sponge.
What are the benefits to use the Konjac sponge?
The Konjac sponge can cleanse your face of bacteria, dirt, blackheads, whiteheads, oil, dry patches, acne, eczema and other blemishes with dedicated use. It also helps de-clogged pores especially if you have oily skin or acne-prone skin. Konjac naturally nourishes with vitamins A, B, C, D and E, proteins, lipids, fatty acids, copper, zinc, iron, and magnesium. Research shows that Konjac even inhibits the bacterium that produces acne.
How often do I use the Konjac Sponge?
You can use a Konjac facial sponge every day, exfoliating your skin is so important, which should be a part of your daily skin care routine. When we fail to exfoliate, dead skin cells can cause clogged pores, leading to blemishes and acne.
How do I care for the Konjac sponge?
The better care of the sponge, the longer it will last. Never leave the sponge in the shower or in a pool of water. We suggest hanging the sponge in a well ventilated area to air dry. Depending on how often you use it, it's best to replace your Konjac sponge about every 4 weeks to 6 weeks to ensure healthy hygiene. If you use it more often, consider replacing it sooner, and
if you only use it a few times a week, you may be able to stretch replacing it longer. Once it starts to look tired or breaks down, replace it.
Makeup Palette
Are your palettes vegan/cruelty free?
Yes. No animals were harmed in the making of these products.
Are your palette’s pigmented?
Yes. They are both highly pigmented.
Do the colors show well on dark skin?
Yes. Both makeup palettes’ show very well on dark skin.
What are the ingredients?
Both palettes are made with minerals and are vegan.
Our 18 color metallic makeup palette contains: Talc*, Mica, Ethylhexy Palmitate, Bis-Diglyceryl Polyacyladipate-2 Polyisobutenue, Dimethicone, Magnesium Stearate, Silica, Ethylene/ Propylene/Styrene Copolymer, Mineral Oil, Polyisobutene, Aluminum Powder, Polyethylene Terephthalate, Zine Sulfide, Bha, Methylparaben.
Our 18 color, pink eyeshadow palette contains: Talc*, Mica, Pentaerythrityl , Tetraisostearate, Nylon-12, Isopropy Palmitate, Magnesium, Stearate,Tin Oxide, Dimethicone, Tocopheryl Acetate, Phenoxyethanol,Titanium Dioxide, Iron Oxide
All ingredients have been deemed safe for use in cosmetics by the Cosmetic Ingredient Review Expert Panel (CIR)
*Talc gives makeup the silky texture that makes it easier to apply. Talc absorbs oils, prevents cracking and makes facial more makeup translucent. There has been research showing use of talc in the genital area can be possibly carcinogenic. Typically, makeup is not applied in this area and is not advised. The U.S. Food & Drug Administration states “talc is generally recognized as safe for use in cosmetics.”
Where are the palettes made?
Guangdong, China.
Are they waterproof?
Yes, they are.
What about fallout?
There is slight or standard fallout from each palette.
What is the size of the palette?
Our 18-color metallic makeup palette is 184mmX102MM (7 1/4’X4’). Our 18 color, pink eyeshadow palette is 156mmX87mm (6’ X 3.4’).
Do they last all day?
Yes. Eye primer will help them last even longer.
How well do the colors blend?
The colors in both palettes blend very well.
Do they have lead?
No. They are vegan and cruelty-free.
Are they hypoallergenic?
Yes, they are.
Are the palettes colors more creamy or powdery?
The makeup is powdery. The 18 color pink eye shadow palette contains one concealer that is creamy not powdery.
Magnetic Eyeliner and Eyelashes
What is magnetic eyeliner?
Magnetic eyeliner is comprised of iron oxides. Iron oxides are mineral deposits, which are in a variety of make-up and skin care products (eye shadows and regular eyeliners) and are regulated by the FDA. Magnetic eyeliner is used with magnetic eyelashes specifically designed to work the eyeliner. You apply the eyeliner on your eyelid, while still slightly wet you apply the magnetic eyelashes. The process and application takes several seconds to complete. Walla! You’ll have beautiful eyelashes in seconds.
Are magnetic eyelashes and eyeliner safe to use?
According to Jennifer Tsai, OD, a New York based Optometrist, who specializes in eye health and vision care, states "It is relatively safe to use magnetic lashes since the amount of electromagnetic frequency emitted from the false eyelashes is low". Magnetic lashes are totally fine to use.
How long does eyeliner with magnetic lashes last?
Our lash system is reusable up to 30 times and the liner lasts approximately a year, depending on how often you use it. The eyeliner can last 30 to 100 uses. The lashes with care can last longer than 30 uses by gently washing the lashes with makeup remover or soap. You can use them until they are un-useable.
Can you use any magnetic lashes with the magnetic eyeliner?
No, our lashes are specifically designed for the eyeliner application only. The magnets on our lashes are located on the inside lip of the eyelashes, so they can connect to the eyeliner applied to the eyelid.
Can magnetic eyeliner with lashes damage your eyes?
According WebMD, any eyelash enhancements, you can still lose lashes when you remove magnetic lashes. If you apply the eyeliner to close to your natural eyelashes you can break your natural lashes or cause them to grow in the wrong direction. No matter which kind you buy, touching your eyes without properly washing your hands put your eyes at risk, which can lead to eye infection or possible stye on the eyelid. We suggest proper hygiene when apply your eyelashes to prevent any type of eye infections.
Can you sleep, take a shower, or go into a swimming pool with them on?
No, we do not recommend you sleep with them, take a shower or go into the pool with them. You can damage or lose the eyelashes. Also, if you have to undergo MRI imaging you should not wear your magnetic eyelashes. The magnets are a form of metal, which should not be exposed to MRI imaging.
What takes off magnetic eyeliner?
You can use a makeup remover with a facial tissue or Q-Tips. Rub the remover on the magnets until they are cleaned. A suggestion is to use your nails or plastic tweezers to scrap off the residue caused by the eyeliner.
What are the benefits of magnetic eyeliner with lashes?
Magnetic lashes are reusable, they don't require messy glue. If applied properly they're less likely to rip off your natural lashes. They are low-maintenance version of the glue-on version.
CBD Products
Does this contain THC?
No, this product contains zero THC.
Is this product natural/organic?
Yes, it is natural and 100% organic.
What is CBD?
CBD (Cannabidiol) is a chemical found in the cannabis plant.
CBD is known for supporting your body and mind in various ways through our Endocannabinoid System (ECS), which is found in our brain, glands, connective tissue, immune system, and central nervous system.
What has CBD help with?
CBD has been known to help with anxiety, depression, sleep disorders, relieve pain, alleviate Cancer related symptoms, and nausea/vomiting.
Please note: This product or any other CBD products we offer is not intended to diagnosed, treat, cure or prevent any disease. Always check with your physician before starting a new dietary supplement.
How long will CBD stay in our system?
This depends on individual size and the amount indigested. The total average time in ones system is approximately 8 hours.
How is your CBD products made?
Our products are made with the leaf and extracted by a CO2 solvent process.
Will your CBD get me high?
No, there is no THC in our Tincture, salves, or oils. THC is the chemical found in Cannabis that over activates brain cell receptors causing to alter senses or a feeling of being high.
Is CBD legal?
CBD is legal to purchase and consume under United States Federal law, provided it contains less than .03% THC. Each State has its own restrictions. Please check your laws within your State.
Is CBD safe to use?
Our CBD is natural. It is free of pesticides, herbicides, fungicides and heavy metals. It is CGMP compliant, U.S. Farm Bill compliant, and non-GMO.
How do I use your CBD?
Tinctures are made of a sublingual delivery, which means the drops are placed under the tongue and are readily absorbed through the tissue. Balms/salve is for topical use only applied to the skin to be absorbed in the tissue.
Eyebrow Contouring Tattoo Pencil
What color should I use for dark brown eyebrows?
It depends on the color of your skin tone and hair color. You do not want to choose too dark, as it will stand out. See our product photos for color suggestions.
What are the ingredients?
The ingredients to our eyebrow pencils are water, acrylic acid, ester copolymer, propylene glycol, phenoxyethanol. Colorants Cl42090, Cl19140, Cl16035.
Are the eyebrows pencils waterproof? Sweat proof?
The eyebrow formula is long-lasting until you remove it. It is waterproof, smudge proof, will not fade, and rain proof.
Where is the product made?
We work very closely with our partners in China to offer the best products on the market.
Are the eyebrow pencils permanent? How do I remove the eyebrow pencil once applied?
No, the pencils are not permanent; simply remove with makeup remover, or any oil base cleanser.
I have black hair and very dark eyebrows, which color should I use?
The choice is yours. We can suggest colorant #04 Dark Brown or #05 Black whichever suits your preference. Please see our product photos for color suggestions.
I have blonde eyebrows, which color will work best?
The choice is yours. We can suggest colorant #01 is for Red to Light Brown hair or whichever suits your preference. Please see our product photos for color suggestions.
Does the pencil contain ink or dye?
The pencil contains 2ML of ink.
My eyebrows are grey, almost white. What is the best color to use?
We offer four colors. Please see our product photos to see what color best suits you.
Are the eyebrow pencils vegan and cruelty-free?
Yes, the pencils are vegan and cruelty-free.
How permanent are these eyebrow pencils?
We tested the product and found the product does not come off with water. The pencils are water, rain, smudge, and sweat proof. You will need to use water with a mild soap and lightly rub off. We recommend using make up remover or an oil base cleanser to easily remove the product.
How long does the pencils last?
It is recommended after each use to replace the cap on tight. The pencil is prone to dry up if cap is loose. You can possibly store in the refrigerator, if you plan to have a lapse time between uses. This will help the pencil last longer.
How many uses can I get from one pencil?
You can approximately obtain 20 uses from one eyebrow pencil.
Does it look natural?
See all instructions to achieve the natural look you are looking for. Apply lightly for fine lines and to achieve the natural look.
Can this be used as eyeliner?
No, it is not recommended to be use as eyeliner. Please use this product for intended use only.
3D STRIP EYELASHES
Are faux eyelashes bad for you?
The most common problems associated with wearing fake eyelashes include: eye injuries and infections, allergic reactions, and damage to your natural lashes from over use of eye glue adhering to your natural eyelashes.
Is it OK to wear false eyelashes every day?
It is fine to wear faux lashes every day, but if you plan on wearing them every day you need to take care of your own lashes. We recommend applying your favorite lash serum or Vaseline at night. Please be gentle when removing your faux lashes you will be tugging and pulling the faux lashes, which could damage your own lashes in the process. We suggest to remove the faux lashes with your favorite makeup remover.
How long can false eyelashes stay on?
If you use the best latex-free glue, false eyelashes will stay on your lash line as long as you want them to. Best practice is to take them off at the end of the day, or at the end of the night.
What are the different types of false eyelashes?
We offer five different styles in each kit. The sizes range in our kits the band length is 35mm and width is 13-15 mm.
Can you cut the faux eyelashes?
You can trim the faux eyelashes to fit your eye, but remember if you cut them you could damage the integrity of the eyelash.
FReed Blue Baby Food and Teeth Pacifier
How do you use the food feeder?
Simply cut, slice, or tear small pieces of fruit, vegetables, fish or meat to place into the mesh nipple. Snap the nipple top to lock and secure contents in the food feeder. After use discard contents insider feeder and wash with warm water and soap.
How do you care for food feeder?
If it is your first time using the product simply boil water to sterilize the feeder. After each use you simply wash with warm water and soap to clean the feeder. You can air dry or wipe down with clean cloth.
What age can I use this product?
We suggest the medium food feeder for 6-9 months and large feeders for 9 plus months.
Where is the product made?
We work closely with our partners in China to insure we offer safe products.
Magnetic Eyelashes
What materials are used to make the eyelashes?
The eyelashes are made of synthetic fibers and magnets.
How do you remove the magnetic eyelashes?
To remove the eyelashes you use your pointer finger and thumb. Pinch the area where the magnet is located with your pointer finger and thumb then slide the two fingers away from each other. See video for further explanation.
Do you need glue to apply the eyelashes?
No, the eyelashes have magnets that stick to one another, glue is not necessary.
How long do the eyelashes last?
The kit comes with two pairs of eyelashes. The eyelashes life depends on how well the eyelashes are taken care of. Personally, my one pair of eyelashes last me approximately six months, but I do not use any mascara with the eyelashes. Customers reported up to a 100 uses or more.
What is the length of the eyelashes?
We offer four different styles. Each style is a different length and width. Style KSO4 is 31mm/13mm; 52HB is 30mm/11mm these two styles are recommended for a larger eye. Styles 24P are 26mm/12mm; KSO2 is 29MM/13MM is recommended for smaller eyes.
How many pieces are in each set of eyelashes?
One complete set has six pieces, three pieces for each eye; one piece for the top, and two pieces for the bottom.
How many times should I apply the eyelashes?
You will only have to apply the eyelashes once a day, until you are ready to remove them.
Does the eyelash kit come with instructions?
Yes, all of our eyelash kits come with written instructions. We also have a video on how to apply the eyelashes.
Can you trim the eyelashes for a custom fit?
No, you cannot trim the eyelashes. The eyelash magnets are located at the ends of each of the eyelashes, therefore they cannot be trimmed.
Can the eyelashes get wet or can you wear them in the shower or pool?
No, it is not recommended to wear the eyelashes in the shower or pool.
Are the magnetic eyelashes different from normal faux eyelashes?
Yes, the magnetic eyelashes are different because they have magnets to adhere to each other; no glue is required. The magnets magnetize to each other until you remove them.
Is eyeliner required to cover up the magnets on the eyelashes?
No, it is your preference whether you like to wear eyeliner or not. Eyeliner is not required.
Can you use magnetic eyeliner with these magnetic eyelashes?
No, these eyelashes are designed to be used with lower magnetic eyelashes only.
Do you need to wash the eyelashes?
If you use the eyelashes with mascara it is recommended you wash them with lukewarm water and facial soap as you see fit. Otherwise at your preference you can decide when you would like to clean them for proper hygiene.
Do I need magnetic eyeliner for these eyelashes?
No, these eyelashes are three piece lashes that adhere to each other using just the magnets. The magnetic eyeliner style is used with a one piece magnetic eyelash which is different.
Can you clean the eyelashes?
Yes, it is recommended to clean the eyelashes periodically with lukewarm soapy water.
How many magnets are on each eyelash?
There is one full eyelash on top and one quarter lash on the bottom right corner and one on the bottom left corner (3 pieces in total for each eye).
Can you use an eyelash curler on the magnetic eyelashes?
No, it is not recommended or needed.
What does the eyelash kit consist of?
The eyelash kit is available in four styles:
- KSO4 31mm/13mm recommended for larger eyes
- 52HB 30mm/11mm recommended for larger eyes
- KSO2 29MM/13MM recommended for smaller eyes
- 24P 26mm/12mm recommended for smaller eyes
Each kit has a mirror inside for convenient application, eyelash brush, tweezers, and instructions.